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Disaster Emergency Message Dial (171)
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FAQ / Disaster Emergency Message Dial(171)
Frequently Asked Questions
Q.
Can the service be used from any phone?
Q.
Can the service be used even when there is no disaster?
Q.
Please explain the service conditions, such as the storage period for messages.
Q.
During what kind of disaster can the service be used?
Q.
Please explain the charges.
Service Outline
Operation
How to Use
Charges
Link to the Disaster Message Board Service (mobile phone)
Service Outline
Q.
Are any special procedures or contracts required for using Disaster Emergency Message Dial(171)?
Q.
Are there times when it is not possible to connect to Disaster Emergency Message Dial(171)?
Operation
Q.
What precautions are required when using Disaster Emergency Message Dial(171)?
Q.
Can message recording and playback be performed from anywhere?
Q.
How can I find out the areas where message recording and playback is possible?
Q.
Why was I able to use the service at a time when an actual disaster had not occurred, and it was not a practice day?
How to Use
Q.
Why was I not able to record a message even though Disaster Emergency Message Dial(171) was in operation?
Q.
The following prompt was played: "The service cannot be used with telephone numbers from outside the disaster-stricken area. Please use with the telephone number of a person from the disaster-stricken area." Why am I unable to record a message?
Q.
Are prompts available in languages other than Japanese, such as English?
Q.
Why is it not possible to use the service from PBX telephones?
Q.
Can messages be recorded for any type of telephone number?
Q.
Can messages be recorded for a company's telephone number?
Q.
I do not want my message to be heard by anyone other than my family, relatives and friends. What can I do?
Q.
How do I enter the PIN number?
Q.
What should I do if I forget my PIN number?
Q.
Can a message be deleted once it has been recorded?
Q.
What happens if the number of messages that can be registered is exceeded?
Q.
Can many people (telephones) play back a message at the same time?
Q.
The maximum number of storable messages has not been reached, so why am I unable to record a message?
Charges
Q.
What are the charges when the service is used from mobile phones or PHSs?
Q.
How do I pay the charges for Disaster Emergency Message Dial?
Link to the Disaster Message Board Service (mobile phone)
Q.
What is the Disaster Emergency Message Dial(171) link to the Disaster Message Board Service (mobile phone)?
Q.
If the text messages registered in foreign languages on the Disaster Message Board Service (mobile phone),is it available to playback on the Disaster Emergency Message Dial (171)?
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Corporate Information
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In disasters 171
Outline and Service System
Practice Guide
How to Use (How to Record Messages)
How to Use (How to Play Back Messages)
Operation Precautions
FAQ