Applications and General Inquiries

New Analog Line Installation, Relocation, Suspension, and Other Related Services 116 (in Japanese only) 9 a.m. to 9 p.m. (closed New Year’s Holidays)

FLET’S Hikari, Video, and Other Related Services 0120-116-116 9 a.m. to 9 p.m. (closed New Year’s Holidays) 0120-565-950 (English) 9 a.m. to 6 p.m. Monday through Friday (closed Holidays and New Year's Holidays [Dec.29 to Jan.3]) 0120-581-772 (Portuguese) 0120-581-773 (Spanish) 9 a.m. to 5 p.m. Monday through Friday (closed Holidays and New Year's Holidays [Dec.29 to Jan.3])

Billing Inquiries (in Japanese only)
Please call the telephone number printed on your bill.

Telephone Repairs (in Japanese only)
113 (24 hours a day)

Directory Assistance
104 (24 hours a day)

Telegram Applications (in Japanese only)
115 (8 a.m. to 10 p.m.)
(Please refer to Telegrams for after-hours applications.)

NTT East Information NTT East Information is a telephone information service for non-Japanese speakers. English and other language operators are available for any questions or comments regarding NTT East. 0120-364-463 9 a.m. to 5 p.m. Monday through Friday (closed Holidays and New Year's Holidays [Dec.29 to Jan.3])

Time and Weather Reports (in Japanese only) (Charges apply) Time: 117 (24 hours a day) Weather Reports: 177 (24 hours a day) Please dial 177 after the area code for access to the weather forecasts for major regions nationwide. The telephone number for weekly weather forecasts is given after the 177 weather forecasts. after the 177 weather forecasts. Dialing charges apply to access time and weather reports.

•	All monthly charges and installation charges etc. shown in this guide include consumption tax. If you subscribe for more than one service, the billing amount may differ from the amount you have calculated.