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Contact Us

Applications and General Inquiries

New Analog Line Installation, Relocation, Suspension and Other Related Services

116
0120-116-000 (Available from mobile phones and PHSs.)
9 a.m. to 5 p.m.
(closed New Year's Holidays [Dec.29 to Jan.3])

FLET'S HIKARI, Video and Other Related Services

0120-116-116
9 a.m. to 5 p.m.
(closed New Year's Holidays [Dec.29 to Jan.3])
0120-565-950 (English)
9 a.m. to 5 p.m. Monday through Friday
(closed Holidays and New Year's Holidays [Dec.29 to Jan.3])
0120-581-772 (Portuguese)
0120-581-773 (Spanish)
9 a.m. to 5 p.m. Monday through Friday
(closed Holidays and New Year's Holidays [Dec.29 to Jan.3])

Billing Inquiries (in Japanese only)

Please call the telephone number printed on your bill.

Telephone and Internet line repairs

0120-101-901 (English, Portuguese, Spanish, Chinese and Korean)
24 hours a day

Directory Assistance

104
24 hours a day

Telegram Applications (in Japanese only)

115
8 a.m. to 10 p.m.
(Please refer to Telegrams for after-hours applications.)

Time and Weather Reports(in Japanese only)

(Charges apply)

Time 117 (24 hours a day)
Weather Reports 177 (24 hours a day)

Please dial 177 after the area code for access to the weather forecasts for major regions nationwide.
The telephone number for weekly weather forecasts is given after the 177 weather forecasts.
Dialing charges apply to access time and weather reports.

  • All monthly charges and installation charges etc. shown in this guide include consumption tax. If you subscribe for more than one service, the billing amount may differ from the amount you have calculated.