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HIKARI DENWA OFFICE A (ACE)

Service Overview

HIKARI DENWA OFFICE A (ACE)

point!Basic Monthly Charge from ¥1,100 (Excluding tax)

The basic contract for HIKARI DENWA OFFICE A (ACE) includes 1 channel and 1 number for ¥1,100 (Excluding tax).

  • *In addition to the above,a Universal Service Charge of ¥3 (Excluding tax)/month is required for each telephone number. (As of April, 2014)
  • *The Universal Service Charge is a charge for providing universal services (subscribed telephones, public telephones, emergency notification) throughout all of Japan.
    This charge is the same as the charge (per number) stipulated by the Universal Service Support Agency for each telephone number, and may be reviewed following any changes to the charge per number made by the Universal Service Support Agency.

point!You can enjoy discounted monthly call charges compared with subscribed lines *

HIKARI DENWA OFFICE A (ACE) offers discounted monthly call charges compared with existing subscribed lines.

  • *When used in the way shown in the image below (outlining comparisons of monthly usage charges).
  • *The reduction example compares with call charges only. To use HIKARI DENWA OFFICE A (ACE), monthly usage charges are separately required.
  • *Total amount of call charges and monthly usage charges after installation may not be lower compared with existing subscribed lines.
  • *To use the service, communication equipment that is compatible with the service is required.

Example of reduced monthly call charges

  • *The area indicated by "within prefectures" and "between prefectures" may differ from actual administrative areas.
  • *1:The example of reduction in charges are indicated with a comparison of a 3-minute daytime call on a weekday made with an NTT EAST subscribed telephone and HIKARI DENWA OFFICE A (ACE) (Plan 1).
    • The reduction in charges is just one example, and the actual amount of reduction in charges may differ depending on the customer's usage status and call conditions.
    • To use HIKARI DENWA OFFICE A (ACE), a contract for FLET'S HIKARI NEXT or Business Ether WIDE is required (separate contract charges, installation charges and monthly usage charges apply).
  • *2:Within the company (Calls between offices) are only free for the same subscribers to "HIKARI DENWA OFFICE A (ACE)" within the NTT EAST sales area.
  • *3:Calls within the prefecture are assumed to be charged at local rates (within the same city), at 6,000 calls/month both within the company and outside the company.
  • *4:Calls between prefectures are assumed to be charged at a rate that exceeds 100 km, at 500 calls/month both within the company and outside the company.
  • *5:Assumes NTT Communications call charges.
  • *6:Calls are assumed to be made to NTT Docomo phones without services such as "0036," at 300 calls/month both within the company and outside the company.
  • *7:Calls are assumed to be made via NTT Communications to the United States, at 30 calls/month. Consumption tax does not apply to international call charges.

point!Reduce call charges between offices

Registering multiple offices using this service with the same subscriber name as a single group will mean voice calls (within NTT EAST sales areas) between registered lines are free. Lines using the Fixed-price Group Call (HIKARI DENWA (Basic Plan only), HIKARI DENWA OFFICE Type) can also be registered within the same group.

Point! Reduce call charges between offices image

  • *To use the service, an application for group registration must be submitted in advance. (Limited to lines with the same subscriber name.)
    Lines eligible for group registration are "HIKARI DENWA OFFICE A (ACE)," "HIKARI DENWA OFFICE Type," "HIKARI DENWA (Basic Plan only)" and "HIKARI DENWA BUSINESS Type" (all of which are telephone services) with the same subscriber name within the NTT EAST sales area.
    "HIKARI DENWA OFFICE Type" and "HIKARI DENWA (Basic Plan only)" within the group require a separate application for Fixed-price Group Call.
    The record category of itemized statement must be selected as "Yes (record all digits)."
    Free call charges only apply to voice calls. (Includes high-quality telephone)
  • *A monthly fixed charge (¥400 [Excluding tax]/channel) is required to use the Fixed-price Group Call.
    To use the Fixed-price Group Call, one or more lines within the group must have a contract for 'HIKARI DENWA OFFICE Type' or 'HIKARI DENWA OFFICE A (ACE).' A contract for Fixed-price Group Call is required for all 'HIKARI DENWA OFFICE Type' and 'HIKARI DENWA (Basic Plan only)' that make up the group. (Fixed charges apply for all channels)

point!Use up to 300 channels, *17,000 numbers

Multiple channels require ¥1,000 (Excluding tax) per channel and ¥100 (Excluding tax) per additional number. *2Up to 300 channels and 7,000 numbers can be used depending on the subscriber's communication environment.

  • *In addition to the above,a Universal Service Charge of ¥3 (Excluding tax)/month is required for each telephone number. (As of April, 2014)
  • *1:For Business Ether WIDE(1Gbps). The maximum number of channels that can be used may differ depending on the access line being used. Please contact NTT EAST sales staff for more information.
  • *2:The maximum number of phone numbers varies depending on the type of PBX/business phone. Please check with each manufacturer of PBX/business phone for more details.

point!Comes with Caller ID Display (Number Display) and Call Forwarding (Voice Warp) as standard

Call Forwarding (Voice Warp), Caller ID Display (Number Display) *1, Anonymous Call Rejection (Number Request) and Nuisance Call Blocking (Meiwaku Denwa Okotowari) services can be used without having to pay any additional usage charges.

  • *1:To use the service, telephone sets compatible with Caller ID Display (Number Display) are required.

point!Keep the same number

No more hassle as you can keep the same number you are using now.

  • *There may be cases where the number being used now cannot be retained. Separate charges are required to keep the number being used now.
  • *If receiver's phone number is continuously used from dedicated numbers range for HIKARI DENWA BUSINESS Type, and "Videophone", "High Quality Phone Call" and "DATACONNECT" are used between NTT EAST and NTT WEST, there are restrictions in part. Please contact sales staff for more information. For dedicated numbers range for HIKARI DENWA BUSINESS Type, please see the following URLs.

point!Delivering the same voice quality as subscribed telephones

Voice packets are handled with a higher priority, which means voice quality is equivalent to ordinary subscribed telephones (subscribed telephones or ISDN lines).

point!Direct inward dialing function is also available

Equipment compatible with HIKARI DENWA OFFICE A (ACE) offers a function equivalent to direct inward dialing function.

point!Can be used to call 110 and 119

The service can be used to call emergency services such as 110 and 119.

  • *Calls including those made to emergency services cannot be made during power outages. Some numbers cannot be called, such as 114 (Automated number-busy check).

point!Data transmission can also be used at the same time

As the service uses "FLET'S HIKARI NEXT Business Type, Family High-speed Type, Family Type, Mansion High-speed Type or Mansion Type" up to 200 Mbps (up to approximately 1 Gbps when using FLET'S HIKARI NEXT Business Type) *1, a high-speed and reliable data transmission/Internet environment can be delivered.
In addition, using Business Ether WIDE enables you to establish highly-reliable data transmission environment.

  • *1:
    Up to 200 Mbps (up to approximately 1 Gbps when using FLET'S HIKARI NEXT Business Type) refers to the maximum speed between the NTT EAST terminal equipment installed within the subscriber's home and NTT EAST facilities under technical standards, and does not indicate the actual speed of the service within the subscriber's home. The Internet connection speed may be reduced by such factors as the subscriber's usage environment, line congestion, and type of transmission used in buildings in the case of the Multi-unit Mansion Type.
    To use the service at speeds of more than 100 Mbps, communication environment (such as compatible LAN cables, computer terminals) that is compatible with 1 Gbps transmission speeds is required.
    The service can also be used in an environment that is compatible with 100 Mbps transmission speeds, but the maximum transmission speed will be 100 Mbps.
    For Internet (IPv6 IPoE) communications, the High-speed Type offers a maximum communication speed of 100 Mbps for upstream data transmission and approximately 1 Gbps for downstream data transmission. The maximum speed of approximately 1 Gbps can only be achieved with communication using the "Internet (IPv6 IPoE)" (e.g. viewing websites that support IPv6 addresses).
  • *The Optical Wiring System can be used with "FLET'S HIKARI NEXT Mansion High-speed Type".
  • *To use the Internet, a contract for FLET'S HIKARI NEXT and a contract with a provider (separate monthly usage charges apply) that can be used with the service are required.
    Note that providers that can be used differ with the selected menu options.
  • *The service cannot be used with B FLET'S or FLET'S HIKARI LIGHT (both Internet connection services).
  • *Customers may have to wait for the service to become available, or the service may not be available at all, depending on the state of equipment and other circumstances at NTT EAST.
  • *The Universal Service Charge is a charge for providing universal services (subscribed telephones, public telephones, emergency notification) throughout all of Japan.
    This charge is the same as the charge (per number) stipulated by the Universal Service Support Agency for each telephone number, and may be reviewed following any changes to the charge per number made by the Universal Service Support Agency.

Example of Usage

Example of Usage image

  • *If data transmission is also used over Business Ether WIDE, an L2SW is required between "Terminal equipment" and "Adapter compatible with HIKARI DENWA OFFICE A (ACE)". Please contact our sales staff for more information.

Service Overview: Basic Service

Caller ID Display (Number Display)

Number Display image

Feel safe and secure because you can see the number of the person calling!
Service that displays the telephone number of the caller on the telephone screen before you answer the phone.

  • *To use the service, equipment compatible with Caller ID Display (Number Display) is required.

Anonymous Call Rejection (Number Request)

Number Request image

Safer as you only receive incoming calls from callers who have their number displayed!
Service that notifies callers using the "Anonymous Call" function to call back with the message "Call back after you have turned number display on."

Call Forwarding (Voice Warp)

Voice Warp image

Don't miss those important calls when you are out or away from home!
Service that forwards calls to a preset number. The service can be set to forward calls directly to another number without ringing the original phone, or forward calls only when you are on another call or for certain numbers only.

Nuisance Call Blocking (Meiwaku Denwa Okotowari) service

Meiwaku Denwa Okotowari image

The best option for blocking nuisance calls!
Service that automatically plays the "I'm sorry, I cannot take your call" message for you if you register the number of a nuisance call with a few simple steps on your phone immediately after you receive one. (Up to 30 blocked numbers can be registered for each list)

  • *Incoming calls can be blocked for each number being used.
  • *Incoming calls may not be able to be blocked if the caller is using a toll-free "0120" number or they have set the number notification to a number different from their contract number.

Video Phone

Smooth video quality for all-natural conversations!
Make use of broadband video phones.

  • *Separate video phone call charges are required to use this service. (Free calls between offices registered as a group do not apply)
  • *Equipment compatible with video phones is required to use the video phone service.

Video Phone image

  • *Bandwidth used by both video data and voice data depends on the video phone equipment settings and the line being used.
    The number of contract channels is not the same as the maximum number of concurrent video phone connections.
  • *If the receiver cannot connect to the video phone, they will connect with a standard quality voice call.
  • *Certain restrictions apply to connections using "Video Phone," "High-quality Telephone" and "DATACONNECT" if the calls are made between NTT EAST and NTT WEST areas to a number ported from a range of exclusive numbers *1designated for HIKARI DENWA BUSINESS Type (telephone service). Please contact NTT EAST sales staff for more information.
  • *1:See the following URLs for more information on the range of exclusive numbers designated for HIKARI DENWA Business Type.

High-quality Telephone

High-quality telephone calls that are clear and easy to hear!

  • High-quality voice calls over broadband (up to 7 kHz).
  • Talk with the same call charges as standard quality voice calls.
  • *To use the high-quality telephone, equipment that is compatible with high-quality telephone calls is required.
    Connecting to the service with equipment that is incompatible with high-quality telephone calls will result in a standard quality voice call.
  • *Certain restrictions apply to connections using "Video Phone," "High-quality Telephone" and "DATACONNECT" if the calls are made between NTT EAST and NTT WEST areas to a number ported from a range of exclusive numbers *1designated for HIKARI DENWA BUSINESS Type (telephone service). Please contact NTT EAST sales staff for more information.
  • *1:See the following URLs for more information on the range of exclusive numbers designated for HIKARI DENWA Business Type.

DATACONNECT

DATACONNECT

Send high-quality faxes at low cost, or share files with a high level of security!
Function that provides HIKARI DENWA subscribers with data transmission for sending faxes at low cost, or sharing files with a high level of security.

  • *To use the service, equipment that is compatible with DATACONNECT is required.
  • *"HIKARI DENWA", "HIKARI DENWA OFFICE Type", "HIKARI DENWA OFFICE A (ACE)" used over "FLET'S HIKARI NEXT"; "HIKARI DENWA OFFICE A (ACE)" used over "Business Ether WIDE"; and "HIKARI DENWA NUMBER GATE (telephone service)" are applicable.
  • *If Video Phone, High-quality Telephone or DATACONNECT has not been used before May 31, 2010, a separate application must be submitted to use Video Phone, High-quality Telephone or DATACONNECT.
  • *Certain restrictions apply to connections using "Video Phone," "High-quality Telephone" and "DATACONNECT" if the calls are made between NTT EAST and NTT WEST areas to a number ported from a range of exclusive numbers *1designated for HIKARI DENWA BUSINESS Type (telephone service). Please contact NTT EAST sales staff for more information.
  • *1:See the following URLs for more information on the range of exclusive numbers designated for HIKARI DENWA Business Type.